Our Corporate guidelines

Customer Orientation:
Customer satisfaction is our primary focus, which is why all our activities are aimed at meeting customer needs. Furthermore, we aim to delight customers through commitment, reliability, and adherence to deadlines, as the customer determines our success.

Employee Orientation:
We consider all employees to be an important resource of our company and, therefore, want to utilize their personal skills and enhance their awareness of quality, energy efficiency, work safety, and environmental protection.

Process Orientation:
Key processes and procedures from the initial customer contact to invoicing have been defined and designed in accordance with customer requirements. Processes are to be controlled by appropriate metrics, strategic and operational goals.

Compliance with Legal and Regulatory Guidelines:
We commit to complying with all applicable laws, standards, and regulations, as well as demands regarding energy use.

Energy Efficiency and Environmental Protection:
We aim not only to prevent environmental damage but also strive to continuously reduce resource and energy consumption and minimize emissions and waste to contribute to environmental protection and sustainable business practices. To this end, we will continuously strive for constant improvement in our energy performance.

Workplace Health and Safety:
The safety management, especially workplace health and safety, aims to protect our employees and partners from potential hazards. Accidents, occupational diseases, and work-related health hazards are to be proactively identified and prevented.

Information Protection, Data Privacy, and IT Security:
Both our own and third-party information, especially customer information and data, should be protected against unauthorized use, processing, disclosure, etc. This also includes the security of electronically processed, stored, and transmitted information.

Continuous Improvement:
To ensure the company’s long-term viability, a permanent goal of our company is continuous improvement (quality, energy-related performance, environmental protection, safety) – therefore, we are very open to changes and suggestions.

Fact-Based Approach to Decision-Making:
Effective and logical decisions in our company are based on the collection and analysis of numbers, data, and facts.

Supplier Relations for Mutual Benefit:
Our efforts are aimed at optimizing the relationship with suppliers/subcontractors in a partnership and for the best possible mutual benefit. The use of regional, environmentally friendly, and energy-efficient products and services is encouraged.